Question: What does our company offer?

Answer: Our company offers the largest selection of MMORPG services on the internet featuring buy, sell, trade, rent, list, build, make, create, specials, and so much more all related towards MMORPG Account. We currently offering services for EverQuest 2, Final Fantasy 11, Lord of the Rings Online,Vanguard: World of Warcraft US And Europe,Runescape2.

Question:How do I sell my account to acctstore?

Answer: Please select the appropriate game name and click the link that says "Sell Your Account". You will be presented with a page that asks you for general information about your account. This is an important step, filling in as much information as you can with accurate information will result in a better price and leaving things blank to move forward faster. After you have finished with this page,you need going to live chat ask an instant offer . Live support will give you a page link which need you submit your account details after you have agreed on the offer .Payment always send to your paypal account in 1 workday time .

Question: How fast do I get my account?

Answer: 95% of deliveries can happen in as fast as 10 minutes after your order. When you place an order, go to live chat, and ask to get verified. Sometimes, they may not need verification, so will process your order on the spot. If they do verify your order, they will give you a phone call using your billing information only. After verification has been done, they will process your order, and within 30 seconds an email will be sent to you with all the information to access your account. If you do not receive your account after verification, it could be for the following reasons below

1. Your information has been sent to your SPAM folder.

2. Your email server is delaying the email, and it could take up to a few hours for it to be delivered.

3. The automated email never reached your email.

4. There maybe an issue with your order, and we need to fix it before we deliver it.

Question:Are there discounts for larger orders?

Answer:Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or e-mail service@acctstore.com to discuss a bulk discount.

Question:How is my information protected from hackers/fraudsters?

Answer:By becoming a acctstore customer, you are dealing with a reputable company with a long history of satisfied customers. However, successful companies such as ours are often targetted by hackers and phishers in order to steal your account, personal and/or payment information. We ask that you take certain precautions to protect yourself from fraud:

1) When purchasing through acctstore, you should only send payment to thsalewow@yahoo.com.cn - if you are asked to send payment to any other address, this is not us!Ensure that, when you think you are purchasing on the acctstore web site, that the URL in your address bar reads “www.acctstore.com”.

2) You can ensure you are dealing with acctstore staff ingame by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you ingame to verify you are dealing with acctstore.

3) If you need to verify the validity of a acctstore staff member, please contact our Live Helpand they will confirm their validity for you.

Question: What should I do once I have received the account details?

Answer: Once you have completed an account purchase the login and password information will be sent immediately. The email address attached to the account will be available for alteration thirty days after the purchase, to ensure quality assurance. To complete the email change after the waiting period, visit our live help and our customer service agents will assist you.

Question: Do I get the Secret Question Answer with my account purchase?

Answer: Yes. We do not provide our customers with the secret question answer for account purchases unless they are required. However, for World of Warcraft we provide them 7 days after the purchase. All secret question answers are included with Sony games, as they are required to change the password. All additional information for other games is included to change your password.

Question:Which payment methods do you accept?

Answer:We currently accept Paypal as our prefered online payment method for small to medium purchases. Having your Paypal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order. For larger orders, we prefer payment via Western Union.

Question:How will I be paid for goods that I sell to acctstore?

Answer:Payment for currency, items and Account sold to acctstore will be made via Paypal.